SalesQL helps businesses connect with one another by providing web applications, browser extensions, and other online services.
We are committed to respecting everyone's privacy and design our services with this goal in mind, in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) and applicable data protection laws.
In order to satisfy our customers’ expectations and to ensure the respect of data subjects’ rights, we regularly improve internal processes.
This Privacy Policy describes what data we collect and how we process it. If you have any questions, please reach out, we'll be glad to help: info (at) salesql.com.
This Privacy applies to all services offered by SalesQL including:
Any use of the web application, browser extension and/or API access is bound by these Terms of Service plus the following specific terms:
When you're using our website, we track your usage. This includes statistics such as which pages you visit and how long you look at them. This information may include but is not limited to IP address, geolocalisation information, browser type and information about the use of our website, including a history of the pages you view.
If you create an account, we request information including, but not limited to: your email, your name and the company you work for. All this information is used to personalize your experience and send you onboarding emails and invoices.
In cases of elevated fraud risk, we might ask for a phone number for verification purposes (we will never use it for marketing purposes). If you become a paying customer, we will collect your payment card information.
Whether you use our services through the API, the website, G-Suite add-ons or the browser extensions we provide, we monitor your usage and log the requests that you make. These logs can include IP addresses, geolocalization information, browser type and other relevant information. We destroy these logs after 3 months at the latest.
When using our services, you might also be asked to send us some data or data files.
If you reach out via email or chat, we keep a record of the conversations and any other data you might send during those exchanges. When you delete your account, those conversations are removed after a period of no more than 6 months.
Our users can send emails through our platform and get tracking information on them. We let users know if we think their emails have been opened, where and how many times.
To offer these features, we store certain details to help identify the emails, such as the subject of the email, the date and time at which the email was sent and information about the recipient(s). However we don’t store the body of the concerned email. Where possible, we store the data in a pseudonymized form.
We may also store the location of the person opening the emails, using IP addresses. To respect users' privacy, the IP addresses collected this way are also pseudonymized.
We use servers to look at publicly available online pages and process business data on them. Only public pages are looked at and only publicly available online data that can be found by a search engine is indexed by our servers.
If a website asks crawlers not to look at a particular piece of content via a robots.txt file, we respect this request. Our robots systematically view the robot.txt file before exploring and indexing the public data available on the website. We are not responsible for the privacy policies and practices of other websites.
On those public pages, we look for business data such as names, professional emails, social networks and URLs.
When creating an account, you must agree to our Terms of Service. This allows us to process your data and give you access to SalesQL. This way, you can have an account on our website, save and process leads, invite other team members, etc.
We examine usage patterns and various other statistics to understand what to improve on SalesQL. This includes, for example, doing A/B testing on new features.
We also use the data that goes through our Services to improve the Services themselves. We only use this information to validate data we already have or data that is being supplied by a user, not to enrich our databases.
To provide SalesQL's Services, we also give you access to the publicly accessible business data we have indexed. It is important for our users' (and the businesses they work for) to have access to the business data that has already been shared on the web. This helps them identify relevant contacts within the companies they want to reach out to.
We provide customer support via email or chat, to help you take full advantage of our service or resolve any problem you encounter.
There are always bad actors on the web. We actively fight credit card fraud and misuse of our services.
We regularly launch new services. We’ll let users know about those releases if they have asked us to keep them up to date.
You have the following rights in relation to the personal data that we hold about you:
To get started, reach out to info (at) salesql.com
If you're a direct user of our service, you can log into your account and update your information directly there.
If your business data has been found online, you can contact us to update or delete it.
You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, gain access to that personal data and the following information:
If you’re a direct user of our service, you can log in to permanently erase your account.
If your business data was found online, you can contact us to update or delete it.
If you have any concerns, please reach out first so we can attempt to resolve the issue. If you feel we’re not doing enough, you have the right to contact your local supervisory authority.
To provide our services, we rely on other companies that can partially manage your data. We carefully select our providers to ensure the privacy and security of your data. Our biggest providers are:
For users of our service, we continue to process your data as long as your account stays active and for up to 3 years after it becomes inactive.
Once your account is deleted or after 3 years of inactivity, we remove almost everything within a few days and complete the removal of all remaining artifacts within 3 months. If you’ve paid for SalesQL, we might keep some information regarding your company for longer to comply with our legal obligations.
If your data was found online, we process it as long as it stays online. We make sure to regularly revisit the place where we found it. If it isn't there anymore or if we believe that the personal data that we hold is inaccurate, we remove it from our databases and stop all processing.
We take the security of the data we manage very seriously and always try to keep our methods up to date. The servers we use to store and process personal data are exclusively in the European Union.
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices.
SalesQL uses cookies to recognize you when you're using our services and give you the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies for the purposes we describe in this policy.
We may place cookies on your computer or device, and receive information stored in cookies, when you use or visit our website.
If you're signed in to SalesQL, cookies help us recognize your devise and personalize your experience accordingly.
We use cookies to better understand how people use SalesQL so that we can improve our service.
We may install trackers from advertising networks such as Facebook or Google in our services. The data collected by these networks enables us to deliver targeted ads to our users and precisely measure the performance of these ads.
Yes, we allow a few trusted partners to use cookies in our services. Here is the current list of the third parties using cookies on SalesQL services.
You can remove or block certain cookies using the settings in your browser. If you choose to reject cookies, you may still use our services though your access to certain functions and areas may be restricted.
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