How it works
The following terms and conditions govern all use of the SalesQL Services. SalesQL website and all content, services and products available at, or through, the website, including, but not limited to, the SalesQL user management service ("SalesQL"), (taken together, the Services). The Services offered is subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on this Site by SalesQL (collectively, the "Agreement").
Please read this Agreement carefully before accessing or using the Services. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or use the Services. If these terms and conditions are considered an offer by SalesQL, acceptance is expressly limited to these terms. The Services are available only to individuals who are at least 18 years old.
If you create an account on the Services, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify SalesQL of any unauthorized uses of your account or any other breaches of security. SalesQL will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
You must be a human. Accounts registered and/or operated by "bots" and/or other automated systems are not permitted.
You must provide your legal full name, a valid email address (preferably from your company), and any other information requested in order to complete the sign-up and validation process. You must not, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
You must not create more than one account.
Any use of the web application, Chrome extension and/or API access is bound by these Terms of Service plus the following specific terms:
You expressly understand and agree that SalesQL shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, goodwill, use, data or other intangible losses (even if SalesQL has been advised of the possibility of such damages), resulting from your use of the service or third-party products that access data.
Abuse or excessively frequent requests to SalesQL may result in the temporary or permanent suspension of your account's access. SalesQL, in its sole discretion, will determine abuse or excessive usage. SalesQL, in its sole discretion, may make an attempt via email to warn the account owner prior or after the suspension.
SalesQL reserves the right at any time to modify or discontinue, temporarily or permanently, your access with or without notice.
We do not consent all behaviors carried out by our users and/or clients. In this regard it is important that the user be aware that certain behaviors can cause damage to a third party and/or directly to SalesQL. Whereby, you agree NOT to carry out such behavior within the platform. In this regard, it is forbidden to:
Resell SalesQL services without the corresponding authorization, as well as to carry out any commercial use of the information extracted from our platform. Use the platform for purposes related to child pornography, child abuse, and maltreatment affecting children, their families and / or a third party. Transmit any material (by e-mail, comments, web space or in any other manner) that threatens, and encourages performing bodily harm or destruction of property or person. Transmit any content considered adult or pornographic, such as explicit sex scenes, full nudity, etc.Transmit any material that harasses another user and / or a third party. Transmit the insertion of messages or advertisements without complying with the legal requirements, and / or is considered to be spam and / or carrying out spamming behaviors (sending spam or unsolicited messages). Impersonate others, such as carry out the illegal use of debit and / or credit information. In this regard, using the services of the platform to access or attempt to access the accounts of other users, penetrate, or attempt to penetrate SalesQL security measures, its software or the hardware of another entity, and the electronic communications systems or telecommunications system. Use disrespectful language, content and graphics which affect the rights of our other clients and / or users and / or a third party. Use material that infringes and / or affects the intellectual or industrial property rights of our other clients and / or users and / or of a third party, (trademarks, trade names, slogans, pictures or content, among others…). In this regard, you cannot publish any material, belonging to a third party that is registered as their intellectual and / or industrial property, without the rightful authorization of the owner or after ensuring that when used you have the corresponding license to do so. Collect, or attempt to collect, personal information of a third party without compliance with the Organic Law on Personal Data Protection. Carry out activities that affect the ability of other people or systems, this includes “denial of services” (DOS) attacks against another network host or individual user. Carry out deceptive activities that cause the person being affected by them to act on or from them, ultimately leading to injury. Carry out excessive use or abuse of the resources shared on our network by a particular user and/or client, consequently generating a negative impact on the rest of our users and / or clients. Carry out any other action for unlawful purposes, and/or that is harmful or violates the rights of others and/or of SalesQL, (including the right to honor, dignity, integrity of a person and / or reputation), and/or constitutes as a crime or as a criminal offense. Take advantage of this platform to propagate hate speech and/or prejudice against minorities, justifying the crimes and/or violations of human rights.Extract information, and decompile or process the information obtained from our reports to resell or gain a profit from it. It is expressly stated that the use of market research or of the reports obtained through our services, is to analyze the viability of a business and/or project, as well as to assess the interest of investing in it, and not be able to take contrary action against the provisions herein stated. In particular, it is prohibited any action of scrapping, spider or similar, even though you are an user registered. You are also not permitted to use our information or newsletters content to resell, to cede to third parties or to use with any commercial purpose, without our consent.
Optional paid services, such as extra capacity, are available on the Services (referred to as an "Upgrade"). When you select an Upgrade, you agree to pay SalesQL the monthly or semiannual subscription fees specified for that service (additional payment terms are described below). Payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for the specified monthly or semiannual subscription period
We offer a money-back guarantee for all purchases made on our website, subject to specific terms related to software testing and evaluation. Please note the following:
Refund Limitation: Refunds are not available if you've fully consumed your subscription credits or exceeded initial results.
Case-by-Case Refunds: We may consider pro-rata refunds on a case-by-case basis.
Refund Request Deadline: To request a refund, contact our support team within 30 days of the initial transaction.
No Recurring Refunds: If you request a refund because the software is not running appropriately for you, future refund requests will not be accepted.
Refunds for Renewals: You are eligible for a refund on your last renewal payment if you haven't consumed any credits or accessed the system during that specific period, and the transaction occurred within the last 30 days.
New monthly subscriptions: You are eligible for a full reimbursement within 30 calendar days of your purchase, if you haven't used the software in the current billing period or you are not satisfied with the first results.
Monthly subscription renewals: You are eligible for a full reimbursement of your last payment within 30 calendar days of your purchase if you haven't used the software in the current billing period.
New semmiannual subscriptions: You are eligible for a full reimbursement within 30 calendar days of your purchase, if you haven't used the software in the current billing period or you are not satisfied with the first results.
Semiannual subscription renewals: You are eligible for a full reimbursement of your last payment within 30 calendar days of your purchase if you haven't used the software in the current billing period.
Unless you notify SalesQL before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew and you authorize us to collec the then-applicable semiannual or monthly subscription fee for such Upgrade (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time in the Settings section of your account's dashboard.
By signing up for an SalesQL account you agree to pay SalesQL the monthly fees indicated to you when you registered for the service in exchange for the SalesQL services. Applicable fees will be invoiced starting from the day your paid account is established and in advance of using such services. SalesQL reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. SalesQL accounts can be canceled by you at anytime with 30 days written notice to SalesQL. Written notices refer to, but are not limited to, emails.
SalesQL includes access to email and chat support. "Email and chat support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by SalesQL to respond within three business days) concerning the use of SalesQL. All SalesQL support will be provided in accordance with SalesQL standard SalesQL practices, procedures, and policies.
As a user, you give SalesQL a perpetual world-wide license to use your company's assets and logos, unless SalesQL agrees in writing otherwise. These assets and logos will be used purely for marketing and sales efforts, such as being displayed on the homepage.
As SalesQL asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by SalesQL violates your copyright, you are encouraged to notify SalesQL. SalesQL will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. SalesQL will terminate a visitor's access to and use of the Services if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of SalesQL or others. In the case of such termination, SalesQL will have no obligation to provide a refund of any amounts previously paid to SalesQL.
This Agreement does not transfer from SalesQL to you any SalesQL or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with SalesQL. SalesQL, the SalesQL logo, and all other trademarks, service marks, graphics and logos used in connection with SalesQL, or the Services are trademarks or registered trademarks of SalesQL or SalesQL licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any SalesQL or third-party trademarks.
Under this license you may not:
SalesQL reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. SalesQL may also, in the future, offer new services and/or features through the Services (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
SalesQL may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your SalesQL account (if you have one), you may simply discontinue using the Services. Notwithstanding the foregoing, if you have a paid SalesQL account, such account can only be terminated by SalesQL if you materially breach this Agreement and fail to cure such breach within thirty (30) days from SalesQL’s notice to you thereof; provided that, SalesQL can terminate the Services immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
The Services is provided “as is”. SalesQL and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither SalesQL nor its suppliers and licensors, makes any warranty that the Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Services at your own discretion and risk.
In no event will SalesQL, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to SalesQL under this agreement during the twelve (12) month period prior to the cause of action. SalesQL shall have no liability for any failure or delay due to matters beyond or not within their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
You agree to indemnify and hold harmless SalesQL, its contractors, its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Services, including but not limited to your violation of this Agreement.